Published on 1st March, 2024
The Care Quality Commission (CQC) carried out a comprehensive inspection of Birmingham and District General Practitioner Emergency Room Limited (Badger Health Group) between 29th November and 11th December 2023.
The Care Quality Commission (CQC) carried out a comprehensive inspection of Birmingham and District General Practitioner Emergency Room Limited (Badger Health Group) between 29th November and 11th December 2023. We are delighted to announce that Badger Health Group has achieved an ‘Outstanding’ rating, the highest possible rating that the CQC can award. We are proud to have met the rigorous standards set by the regulating body and are exceptionally grateful to our team for all their hard work and dedication to upholding the highest standards of excellence in providing quality patient care and services. We would like to take this opportunity to thank our Badger Member practices, system partners and colleagues who have supported us over the years.
Dr Waqar Azmi OBE, Chief Executive of Badger Health Group said:
“We are incredibly proud to have been awarded an ‘Outstanding’ rating by the CQC. This achievement is a testament to the dedication and hard work of our entire team, who are committed to providing the highest quality of care to our patients. I believe the CQC report captured the heart of Badger when it said: ‘People were truly respected and valued as individuals and were empowered as partners in their care, practically and emotionally, by an exceptional and unique service. Many of the comments left by patients included that they valued the service and thought there should be more UTCs like the ones provided by Badger.’”
Amanda Lyndon, CQC Deputy Director of Operations in the Midlands, said:
“When we inspected Birmingham and District General Practitioner Emergency Room Limited (Badger), we found a service where managers and staff went the extra mile to ensure people received the best possible care. The service really understood what people needed. All staff should be extremely proud of the care they’re providing to people. They clearly work hard to provide exceptional care and other providers should look at this report to see if there’s anything they can learn.”
The full report is now available to read on the CQC website and can be accessed via the CQC widget on the Badger home screen.
