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Salary: £50k – 56k per annum [subject to experience]
Hours: 37.5 hours on site.
Contract: Permanent
Location: At Badger sites/ services across Birmingham and Solihull, and other sites as required by the role/ service development (in person)
An exciting opportunity has arisen at Badger Group which is a social enterprise that works with key stakeholders including NHS Trusts, local authorities, local Councillors & MPs and GPs to deliver best patient care. As an out of hours and urgent care provider, we are seeking a Clinical Operations Manager reporting to our Medical Director.
This role is a vital position in Badger’s clinical services. The postholder will work closely with the Medical Director, Director of Performance and Delivery, Head of Operations and Head of Technology to lead safe, efficient, and responsive urgent care for our patients. The Manager will also work collaboratively with the Head of Performance and Quality on quality strategy and assurance framework. The role will also link with the Head of Business Development to provide input into tenders, and the development and provision of new and innovative services.
With a proven track record in leading services and delivering improvements, the postholder will utilise their clinical and operational expertise to drive performance, quality, and patient experience. The individual will be able to balance multiple workstreams and competing priorities, with a focus on continuous improvement. The postholder will be adept at interpreting data to inform service improvement and defining clear systems and processes to enable consistent delivery. The Manager will line manage staff within the clinical department, including oversight for Medicines Management.
The role requires strong communication and engagement skills to nurture and maintain relationships across operational and clinical teams within Badger, and partner teams and Integrated Care System stakeholders. 24-hour support is provided by the department and active participation in the on-call manager rota will be a requirement of the post
There is an opportunity for clinicians with Advanced Practice or near equivalent experience and competency in urgent care/ urgent primary care to undertake clinical shifts in Badger’s services.
If you would like to apply to join our dynamic team, please download the Job Description and Person Specification for this role from our website www.badger-group.com and submit your CV along with a Supporting Information (maximum 3 pages) which outlines why you meet the essential skills required for the job. It is a good idea to look at the ‘essentials’ skills and knowledge in the Person Specification.
Please send your CV and Supporting Information to recruitment@badger.nhs.uk.
Informal enquiries should be addressed to Dr Anne Whitehouse, Medical Director Anne.Whitehouse@badger.nhs.uk.
CVs submitted without Supporting Information will not be shortlisted.
Closing Date: CV and Supporting Information must be submitted by Friday, 23rd May 2025
