1.3m

We serve a population of 1.3 million across Birmingham and Solihull

97%

of patients rated their overall experience as excellent or good

98%

of patients would recommend the service

99%

of patients agreed they were treated with dignity and respect

Welcome

Badger (Birmingham and District General Practitioner Emergency Room) is a not-for-profit social enterprise healthcare co-operative.

If you are unwell and your GP Practice is closed, we can help. We provide a GP Out-of-Hours service throughout Birmingham and Solihull from 18:30 until 08:00 Monday to Friday, 24 hours over the weekend and all public holidays.

We also run NHS Urgent Treatment Centres (UTCs) during the day for minor illnesses, which do not require you to attend A&E. This service is provided at Solihull UTC and Erdington Stockland Green UTC.

To use any of our services, please call NHS 111, who will assess your case and direct you to the right NHS service, which may include Badger. If NHS 111 refer you to our services, your case will be transferred to us automatically and one of our staff will contact you. You do not need to contact us directly.

Where do we fit in accessing NHS services

Pharmacy

For help with minor illnesses & over-the-counter medication, visit your local pharmacy

GP Practice

For help with symptoms that won’t go away, call your GP

NHS 111

Call 111 or visit 111.nhs.uk when you are unwell and unsure what to do.
Available 24/7

Badger Out-of-Hours

Badger can help if you are unwell and your GP Practice is closed.
Call NHS 111

Badger Urgent Treatment Centres

Badger can help during the day if you have a minor illness and can’t get through to your GP Practice.
Call NHS 111.

Call 999 or attend A&E

Severe bleeding
Choking
Chest pain
Unconsciousness

If you’re unsure call NHS 111

Your
Career
with Badger

What our patients say about us


  • “Very informative, kind, empathetic. Made things a lot easier. My son felt at ease.”


  • “Everyone really cares; even a nurse leaving to go home was more than willing to help me. The follow-up was second to none, and they should be proud of that. Keep up the great work; it’s my first time using the service, and it has opened my eyes to how efficient the service is.”


  • “The care and treatment I received, along with my son, was amazing. Lovely and warm staff!”


  • “Totally impressed by the efficiency of the booking process, the atmosphere at the clinic, and the excellent care and concern from different members of staff. Thank you.”