Badger Group | GP Out of Hours Services Primary Healthcare Services Birmingham, Cannock, Solihull, Stafford and Walsall

  • Language
  • Members Login
  • News
  • Links
  • Documents
Badger Group | GP Out of Hours Services
Primary Healthcare Services
  • Home
  • Document Library
  • About
    • Our People
  • Services
    • OOH Services
    • PHC Services
  • Feedback
  • Careers
  • Partnerships
  • Patient Info
  • Training Courses
  • Contact

PATIENT INFORMATION

Urgent Treatment service (UTS) now available for residents of Birmingham & solihull during the hours of 10:30-22:30, 7 days a week.  This is accessible through NHS111.

UTS is NOT an Emergency Service

If you have any of the below – Dial 999 immediately

  • Severe pain
  • Severe bleeding
  • Fighting for breath
  • Collapse

The UTS is NOT for dental emergencies.  Please contact NHS111.

 

If you or your family need urgent medical attention outside of normal GP hours, Badger can help. Just call your doctor’s surgery as usual and follow the instructions on how to contact us.

Service times

Weekdays: 6.30pm to 8am the following morning.
Weekends: All day Saturday and all day Sunday
Public Holidays: All day

Contacting Badger

Our Primary Care Centres are not walk in centres; you must call first and will be invited to attend the centre by a clinician following a telephone consultation.

Please ensure you have the following information to hand before you call

  • Patients name
  • Telephone number
  • Patients home address
  • Patients date of birth
  • Name of patients GP

1. Ring your doctor’s surgery

You must do this first. Your regular doctor’s surgery will provide you with instructions on how to contact Badger.

2. Contact Badger

A Receptionist will take your details and either pass your call directly to a health professional or advise you on a time they will call you back.

What happens next?

When you telephone Badger, you will be asked for the patient’s name, address and the reason for your call. A doctor or nurse will review your details and decide on the best way to treat you, which could be:

  • Advice over the telephone
  • An invitation to attend one of our Primary Care Centres
  • Referral to a local NHS walk-in-centre
  • In more urgent cases you may be referred directly to a hospital

What you can expect from Badger?

  • Experienced doctors and nurses
  • Efficient assessment
  • Explanation of the problem
  • Referral to other agencies (if required)
  • Culturally sensitive
  • Safe and secure service
  • Disabled access (if required)

Extensive experience & quality care since 1996

  • Established since 1996
  • Leading out-of-hours service in Birmingham
  • Patient base of circa 1.4 million
  • Employing nearly 500 clinical and operational personnel
  • Prestigious reputation throughout Birmingham and South Staffordshire

Patient Information

Medical Attention

If you require urgent medical attention outside of GP hours, badger can help.

Patient Information

Leave your feedback

Your views matter

Please click here to fill out our online feedback form

Feedback

Announcement

Keep up to date

Please click here to read the latest from badger group

annoucement
  • Badger Group -Care you can trust
  • Sitemap |
  • Terms Of Use |
  • Privacy Policy

  • Admin

Birmingham Web design by bf internet

Translate »

We're using cookies to give you the best experience on our website. You can find out more about which cookies we are using or switch them off in settings.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie must be enabled at all times so that we can save your preferences for cookie settings, and include cookies essential to website functioning.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

Powered by  GDPR Cookie Compliance
  • Home
  • Document Library
  • Staff Documents
    • Bank Holiday
  • About
    • Our People
  • Services
    • OOH Services
    • PHC Services
  • Feedback
  • Careers
  • Partnerships
  • Patient Info
  • Training Courses
  • Contact
  • News
  • Links
  • Sitemap
  • Terms of use
  • Privacy Policy