About Badger Group
For over 20 years, the Birmingham and District General Practitioner Emergency Room group (Badger) has been delivering high quality, out-of-hours primary healthcare to local patients.
Badger was established in 1996 by GPs who joined together to provide an improved out-of-hours service to their patients. Since then, Badger’s trusted service has grown substantially and is now the leading out-of-hours service in Birmingham employing over 400 clinical and operational personnel, servicing contracted CCGs and 275 General Practices with a patient base of circa 1.4 million.
Renowned for its extensive experience and quality care, Badger has built up a prestigious reputation which is well respected throughout Birmingham and South Staffordshire and known across the nation.
The Vision
Delivering high quality, safe, innovative healthcare through passionate and committed local people. A social enterprise built on reputation, responsive to the evolving health environment and becoming the primary care provider of choice.
Our role
Providing high quality primary care services.
Our Values
Quality
Quality is at the heart of everything we do. We provide excellent clinically led services. We continually seek improvement and innovation to ensure we deliver exceptional services to our customers.
Customers
We establish and maintain successful customer relationships through trust, confidence and loyalty, listening to and valuing their needs, enabling us to exceed expectations. We view our customers as our commissioners of services and our patients.
Our People
We respect and value our people, providing opportunities for all to achieve their aspirations and full potential, working together to deliver our shared goals.
Innovation
Flexible to the changing needs of the health environment, we identify new opportunities and innovative ways of working to continually improve the service to our customers.
Training
A recognised provider with a diverse portfolio of training, we create opportunities for individual and organisational learning, delivering an exceptional quality of service.
Social Enterprise
We are a social enterprise and we focus on patients and not profit.
