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Healthcare Call Centre Operative [CCO]
Location: Aston, Birmingham
Hourly Rates of Pay: £12.75 to £15.34 per hour (dependent on shift pattern)
Various Shift Pattern: Days, Nights, Overnights, Weekends
Contract: Zero hours [bank hours, as and when required]
We are looking for call centre operatives who have a drive and passion to make a difference to people’s lives, to be able to work well as part of a team and have good problem solving and excellent interpersonal skills with an empathetic nature. You will possess excellent communication and IT skills and have a professional telephone manner and the ability to remain calm under pressure.
As well as the call handing service and associated administration duties there is a requirement to deliver driving duties, and any task associated with this duty due to business need. You will be required to carry out the driving duties in a safe and legal manner ensuring that the vehicle is driven along with the passengers in full compliance with the full driving regulations and codes, principally the Road traffic Act and the Highway Code.
For insurance purposes, no person under the age of 25 or over the age of 25 but holding a full licence for less than 3 years will be permitted to drive a Badger vehicle.
If you would like to apply to join our dynamic team, please download the Job Description and Person Specification for this role from our website www.badger-group.com and submit your CV along with a Supporting Information (maximum 3 pages) which outlines why you meet the essential skills required for the job. It is a good idea to look at the ‘essentials’ skills and knowledge in the Person Specification.
Please send your CV and Supporting Information to recruitment@badger.nhs.uk.
CVs submitted without Supporting Information will not be shortlisted.
Closing Date: CVS and Supporting Information must be submitted by Friday 21st March 2025
Call Centre Operative – Call Handling Driving
