GP OOH SERVICES
The Badger Out-Of-Hours (OOHs) GP service currently covers Birmingham, Solihull, and Walsall and normally operates 6.30pm to 8am Monday to Friday, and all day Saturday, Sunday and public holidays.
Participating members leave an answer-phone message on their practice phone or arrange a call divert when their practice is closed. This invites patients needing medical attention to ring the Badger call centre. Incoming calls are logged onto a computer system before being put through to a clinician for assessment.
Protected Learning Time & surgery cover for non-member practices
Additional OOHs services that CCG contract practices purchase from Badger that are not covered by their CCG contracts – PLTs enable practices to close for educational activities to be undertaken. Badger also offers Christmas Eve & New Years Eve OOHs cover for non-member practices that purchase this service.